Warranty Terms

1. General provisions

Hyper sells only original and officially imported products. All products sold and all work performed at our service centers are covered by a warranty under the terms set out in this document.

The right to warranty is valid on the basis of the proof of purchase (invoice or cash receipt). Without a document, a warranty claim is not accepted.

2. Product warranty

The warranty period set by the manufacturer applies to the products. The warranty covers only manufacturing defects (material or workmanship defect).

• Tires: manufacturing defects within the manufacturer's warranty (deformation, ply separation, etc.).
• Batteries: the warranty period set by the manufacturer depending on the model.
• Oils and chemical products: authenticity and composition warranty; the packaging must be sealed.
• Spare parts: manufacturing defects within the manufacturer's warranty.

3. Service and installation warranty

Work performed at Hyper service centers (mounting, balancing, wheel alignment, oil and fluid changes, diagnostics, brake and suspension work, etc.) is covered by a warranty appropriate to the nature of the work performed.

If a defect is found in the work performed, the work is redone free of charge within the warranty period.

4. Cases not covered by the warranty

• Faults arising from mechanical damage, improper use, a road accident or external impact.
• Intervention at a service outside Hyper or repair with a non-original part.
• Normal operational wear of naturally wearing consumables (tire tread, brake pad, filter, etc.).
• Violation of storage and operating rules.
• Failure to present the proof of purchase.

5. Warranty claim procedure

To use the right to warranty, present the product and the proof of purchase at any Hyper branch or contact the hotline (*1213).

The request is assessed; once compliance with the warranty terms is confirmed, the product is repaired, replaced or an appropriate solution is offered.

6. Return and exchange

An unused product with its original packaging and merchantable appearance preserved may be returned or exchanged within 14 days of the purchase date in accordance with applicable law.

Installed, used or custom-ordered products are not covered by this rule. Proof of purchase is required for a return.